We’ll take care of your matters despite of the coronavirus

We are actively following the development of the coronavirus situation and are committed to maintaining our service as normal.

Our service promises:

  • We’ll reply to all messages by the next business day.
  • We’ll call you back on the same day so you don’t have to call us twice.
  • We’ll check all invoice drafts which arrive by 2pm on the same business day.
  • We’ll pay your salary without delay after your client’s payment has arrived or on the payday you have chosen.
  • We’ll handle all EezyExpress-requests which arrive by 12pm on the same business day.
  • You can print out a salary payment certificate directly through Extranet.

Our customer service will be available to you as usual by email and by phone on 09 4247 5630 Mon-Thu 9am-5pm and Fri 9am-4pm.

Our staff prefer to work remotely and we’ll do our part in preventing the virus from spreading. Our recommendation is that you submit your tax cards and receipts electronically and that you arrange meetings by telephone. As an exception, our office in Helsinki will be open from Mon 16.3. onwards Mon-Fri 10am – 3pm until further notice.

We’ll keep you updated and inform you of any changes in our extranet, on our website and by email.

More information:

 

Our customer service will be closed on Friday 7.2.2020

Our customer service will be closed on Friday 7.2.2020 due to staff training. On this day, we won’t be sending invoices or handling express-payments.

  • INVOICING: All correct invoicing drafts which arrive by 5pm on Thu 6.2. will be checked and sent during Thursday.
  • SALARY PAYMENT: All salaries will be paid as usual on Friday morning. Please send your receipts by 12pm on 6.2. so that they will reach us before the salary payments on Friday.
  • EXPRESS SALARIES: All EezyExpress-requests received by 3pm on Thu 6.2. will be handled on Thursday.

Christmas opening hours

Please notice our we have exceptional opening hours during the holidays:

Christmas Eve Dec 24th closed
Christmas Day Dec 25th closed
Boxing Day Dec 26th closed
New Year’s Eve Dec 31st Open 9am-3pm
New Year’s Day Jan 1st. closed
Epiphany January 6th closed

On other days, we are open as usual.